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Frequently Asked Questions

 



How are Wittco products different from other manufacturers?

Wittco products are built to last. All Wittco cabinets are built around a full 1 inch welded tubular steel frame. This adds stability and durability- doors won’t sag over time, seals remain tight, and hinges and handles are solidly secured. No other manufacturer matches Wittco’s LIFETIME WARRANTY on all heating elements and drawer slides.

Why does Wittco use a fan in their Cook & Hold Ovens when many others don’t?

Air Movement  =  Roasting, Browning, and Caramelizing.

Air Movement  =  Consistency and Control of the cooking process.

 

Lightly circulated air in an oven helps to Brown or Caramelize the product, giving it a roasted flavor and appearance. Without the air movement meats may require “finishing” in a conventional oven or use of Kitchen Bouquet to mimic a caramelized product.

 

Also, there is great temperature variation in an oven that does NOT have air movement. In a Wittco oven, a Med-Rare roast on the lower rack will be a Med-Rare roast on the upper rack. Please compare that with our competitor’s Cook & Hold Ovens.

 

Does the Cook & Hold fan dry out the meat or cause it to shrink more than other Cook & Hold Ovens?

No, No, NO….The shrink in a Wittco Cook & Hold Oven is no different than the shrinkage in a “non-caramelizing” cook & hold oven. Air flow does not remove moisture from a product, nor does the humidity level contribute to a product’s “moistness”.

 

The temperature and duration, as well as the cut of meat, determine the shrinkage during the cooking process. That is why the Slow-Cook method of a Wittco Cook & Hold Oven is the Optimum method of preparing meats.

What does Wittco mean by “No Problem Promise”?

By ‘No Problem” we mean two things…..Durability & Flexibility.

 

When you purchase or specify a Wittco product you will have No Problem. We offer a Lifetime Warranty on all heating elements and tray slides. Our tubular steel frame provides long term stability and durability. Warranty claims on Wittco products average less than .5%.  When you partner with Wittco you will have NO PROBLEM!

 

Secondly, Wittco offers flexibility. Our production team has an artisan mentality, with many years of experience. When you have a specific need, we can craft a solution specifically for YOU…No Problem!

What about Energy Star?

Wittco believes in “Green”. Wittco products are insulated for high energy efficiency.   Nearly all Wittco Holding Cabinets  and Banquet Carts are Energy Star Rated. When we compared Wittco insulated cabinets against un-insulated heated cabinets, we found that the Un-Insulated carts use greater than 50% more energy than Wittco cabinets.  

Does Wittco really offer a Lifetime Warranty?

NO PROBLEM! Wittco offers a Lifetime Warranty on the Heating Elements on all products. In addition the drawer slides on all Wittco Drawer Warmers and Chip Warmers are warranted for life. We rarely have to pay for repairs, why should you….?

 

 


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